SAP Services

Individual SAP Module Implementation

Enabling and implementing individual modules for meeting the dynamic business scenarios and regulatory requirements is also one of the services offered by EBEX team. This model is apt for the entities who start small with only financials in SAP. Sequential implementation of modules/ functionalities not only helps in bringing better controls of the processes and exploiting the available features of SAP to maximize the benefits, but also results in maximum maturity with minimum change management issues at the operational level. Adaptation to the change becomes more efficient within the organization and business processes’ transition to SAP puts least impact on the business continuity

SAP Support and Change Management

Post implementation, managing the operations and day to day changes is the key differentiator, which makes or breaks most of the projects. Maximum energies from management is invested at the project implementation stage, whereas it is inversely proportional during operations.

We understand that implementing SAP is not a destination, it’s a beginning of the journey which an organization has embarked upon. Timeliness, completeness, accuracy and adequacy of support is a pre requisite to be able to get an effective ROI.

While operational support is a wide terminology, an indicative list ( not exhaustive) of areas where EBEX team provides support is as below :

• Mapping of any new business requirement
• Periodic activities like month end, Quarterly and Year end tasks
• Monitoring of system performance, error logs, and scheduled activities
• Users training and hand holding.
• Maintenance of exchange rates, tax codes, TDS limits.
• Developing tools for bulk upload of transactions.

External Application Integration / RICEF developments

We also offer development services on customizations, smart-forms, reports, validations and integration with other non-SAP applications to bring in more operational controls and reducing manual interventions generally required at different stages of a business process. This is pivotal for improving the efficiencies and productivity of the users involved at transactional level as it directly impacts the bottom line in most cases.

With the increasing competition and volumes, , the focus of technology has shifted from availability to automation and optimization . Process automation leads to reduced costs & TAT, thereby improving the quality and consistency of the outputs. RICEF developments also involve automating the processes at different levels wherein repetitive steps are identified, analyzed, eliminated, controlled and optimized by writing custom modules wherever required.

Master Data Management Services

Age old philosophy of Garbage in – Garbage out still applies for any Business application. In today’s rapidly changing environment, businesses can’t afford to undo and redo the same tasks. It is imperative that the master data, customers, vendors, GL’s etc, are created correct, complete and comprehensive in one go. Moreover, in a scenario of multi-location, multi-company code entity, it always helps to have unique masters for each partner.

Currently EBEX team is centrally managing the MDM services for more than 50 companies. There are workflows and other Bolton tools which have been developed by process experts and are being used for validations and meeting SLA’s. MDM at EBEX is a highly process-centric service which offers standardization along with scalability & flexibility.

MIS & Audit services

With different types of Audits in place, requirement of the auditors are always different and mostly urgent in nature. Though the SAP system captures all the data, but efforts and time involved, in need based extracting, as and when required, is always a pain area for most of the businesses.

Identifying the need to address this common pain area, EBEX SAP team has a unique offering which handles this issue two-fold:

• Routine MIS, Dashboards and Exception reporting: Predefined periodical reports are shared with the respective stakeholders so that pro-active action can be initiated and exceptions are identified, addressed and closed before even getting highlighted by external agencies.
• Need based reporting : Need based reports and data dumps are provided for assisting in audit queries and filing statutory returns, thus enabling management keep the focus on businesses.