Process & Methodology

Our approach to every project is simplistic and step by step. As it is said, one of the biggest challenge in any business is "Change Management" and here we have a competitive edge. Every process at EBEX further represents a series of sub-processes. We centralize, standardize, organize, analyze and then optimize at each step of the process to ensure creation of robust value chain. This approach has always resulted in improving efficiency, reducing TATs, and multiplying output. Before any radical changes happen, we pro-actively assess each step and implement improvements at micro levels.

Our Benefits

EBEX, targets to give a delightful experience to clients with every process, first time and every time, at each point of connect. Setting high benchmarks and challenging our own set standards by improving further is the modus operandi at the code of every EBEXite.

EBEX empowers partner businesses by offering solutions to overcome their operational challenges while adapting to robust & sustainable processes, innovative solutions & cutting-edge technologies. While we respect the confidentiality, our state of art IT infrastructure ensures data security.

Client Centric Approach

Throughout our focus remains on how we can bring improvements for our clients. Right from need analysis to solutioning & transitioning, we keep our "Customer First" values in mind.

Domain Expertise

Our teams constitute of SMEs (Subject Matter Experts) ensuring an all-round expertise for every process tailored for your business.

Operational Excellence

Our thought leadership and collaborative teams together bring operational excellence to all processes with lower operation costs and improved efficiencies.

Best Practices

Every team at EBEX is accustomed to follow only the best practices from their respective industries for all processes - internal or external

Technology Enabled

Technology is the biggest enabler and differentiator. We continuously work towards updating and upgrading our technology.

Rich and Diverse Experience

We are a rich and diverse experience, serving diagonally different industries ranging from Mines & refineries to DTH satellite, Media to Infrastructure, Finance to Lifestyle, Education to Cable networking.