This case study gives an overview of how EBEX introduces automation of processes resulting in improved efficiency at departmental, as well as client level.
A leading business conglomerate having diverse business presence across Media, Entertainment, Packaging, Infrastructure and Education with worldwide operations and a workforce of over 10,000 employees with the strength growing day by day. The group’s media business offers a strong portfolio of numerous entertainment and news channels, reaching millions of viewers in India and internationally. Moreover, different businesses have different sets of needs in terms of services and goods to be purchased.
With multiple companies, different departments and multiple users, the day to day procurement activities were getting more robust and time consuming, and in many instances processes ended repetitive and over lapping.
A single platform in integration with SAP & Workflow application was a key challenge. Further evaluation of multiple plug-n-play applications did not yield the desired outcome. Also the strategy to tool in-house wasn’t easy either, especially with tight timelines. Manula process was also being time taking and painful for all teams involved.
Key Pain Points :
It was finally decided to develop an integrated vendor portal in-house by giving end to end category management solutions with following features –
The results were more in terms of benefits delivered :