This Case study illustrates how EBEX has enabled a huge data management (of 8000+ group employees) within a short span of time with 100% accuracy resulting to improved overall efficiency and better customer experience leading to delighted clientele
A leading business conglomerate having diverse business presence across Media, Entertainment, Packaging, Infrastructure and Education. With worldwide operations and a workforce of over 10000 employees, the group is growing in strength day by day.
The process was to hire the employees manually one by one in PHR after creating masters. Then the data was further triggered to SAP for SAP code generation:-
As we are dealing with huge number of workforce there were many operational challenges:
The issue was internally identified by the EBEX- HR team. The main aim was to remove the manual process and bring automation in the process to remove the challenges and also to enhance efficiency and speed of work. Meetings and discussions were held within the HR departments and the thought was shared with representatives.
After a detailed analysis of inputs shared by respective stakeholders, we created two major tools after doing a multiple level of successful testing.
Throughout, EBEX catalyzed and facilitated the process by providing guidance and coaching on underlying process reengineering and then proposed and developed the solution.
Elimination of the manual hiring process with the effective automation for which the process is as following:
Data received from entity – Master creation – checking & uploading the data – Automatic SAP Code generation
Involvement of all team heads made the transition smooth, and helped in overcoming the challenges. The new system has been implemented after successful testing at each level.
Entire change process was seamlessly executed. HR Teams completely owned the solution providing happy customer experience
he automation is quite successful for internal control resulting into:
This solution has led to overall process improvement which has taken care of all pain areas of the client.